Privacy Policy
Last Updated: July 20, 2024
1. Introduction
HUVETE Smart Pet Scale ("the App") respects your privacy. This policy explains how we handle data when you use our App and connected devices.
2. Data We Collect
a. Personal Information
- Name & Email: For account creation and service notifications
- Phone Number: For identity verification and emergency contact
b. Pet Health Data
- Weight Measurements: Collected via Bluetooth from HUVETE scale
- Pet Photos: Optional uploads for profile customization
c. Technical Data
- Bluetooth Identifiers: Only for device pairing (not stored)
- Usage Analytics: Anonymous crash reports and feature usage
3. How We Use Data
- Provide core functionality (weight tracking, pet profiles)
- Prevent fraud and ensure account security
- Improve App performance (aggregated analytics only)
- Respond to customer support requests
4. Data Sharing & Disclosure
We never sell your data. Limited sharing occurs with:
- AWS Cloud Services: Encrypted storage of uploaded photos
- SMS Providers: Only for sending verification codes
- Legal Authorities: When required by law
5. Your Rights
- Access/export your data via App settings
- Delete account and all associated data by emailing privacy@huvete.com
- Opt-out of analytics in Settings
- Revoke Bluetooth permissions via iOS Settings
6. Data Security
- All transmissions encrypted via TLS/SSL
- Photos stored with AES-256 encryption
- Regular security audits of our systems
7. Children's Privacy
The App is not intended for children under 13. We will delete any child's data within 24 hours of discovery - contact us at privacy@huvete.com.
8. International Users
Data may be processed outside your country, but only in jurisdictions with adequate protections (e.g., AWS EU servers).
9. Policy Updates
We'll notify you of material changes via email or App notification. Continued use constitutes acceptance.
10. Contact Us
Privacy Officer:
Email: privacy@huvete.com
Mailing Address: [Your Physical Address]
For general support: support@huvete.com